Privacy Policy

Last updated: 23rd September 2024

1. Introduction

Interactive Weather Limited ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online weather radar and alert service ("Service").

This policy applies to all products built and maintained by Interactive Weather Limited including WeatherWise (all versions).

2. Information We Collect

2.1 Location Data

We collect your location data to provide you with accurate weather information. This data is processed in real-time and is not stored by us.

2.2 Information Collected by Third Parties

We use third-party services that may collect information used to identify you:

• UserBack: May collect your email address for feedback purposes.
• Rollbar: Used for error tracking and may collect technical information about your device and usage.
• Plausible: Used for analytics and collects anonymized usage data.
• Mapbox: Used to provide map functionality and may process your location data.

3. How We Use Your Information

We use the information we collect or receive:

• To provide and maintain our Service, including displaying accurate map and weather data.
• To detect, prevent and address technical issues.
• To improve our Service.

4. Disclosure of Your Information

We may share your information with:

• Service providers: We may share your location data with our reporting software to diagnose and fix issues.
• Third party vendors: UserBack, Rollbar, Plausible and Mapbox may have access to some of your information as described in Section 2.2.

5. Data Retention

We do not retain your personal information. Your location data is processed in real-time and then discarded.

6. Your Data Protection Rights

Under GDPR, you have the following rights:

• The right to access, update or delete the information we have on you.
• The right of rectification, erasure, or restriction.
• The right to object to processing of your personal data.
• The right of data portability.

To exercise any of these rights, please contact us at admin@weatherwise.app.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

8. Cookies and Tracking Technologies

We do not directly use cookies on our website. However, our third-party service providers may use cookies or similar tracking technologies. Please refer to their respective privacy policies for more information.

9. International Data Transfers

As we are based in the UK and use some US-based services, your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: admin@weatherwise.app